Samsung NV68R5540CB (NV68R5540CB/WT)
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Introduced in 2020, Samsung's built-in oven can be conditionally classified as a mid-range solution. The model supports Dual Cook technology, that is, it received two convection fans and a special divider that divides the working volume of the 68-liter oven into 2 parts. As a result, you can bake, for example, fish and apple pie at the same time, or cook only from the top / bottom to save energy (default energy class A+).
The Samsung NV68R5540CB oven provides all types of heating familiar to modern models (traditional, grill and convection), which provides 6 cooking modes. In addition, there are 40 automatic programs in which all operating parameters are set by the automatic oven. Among other features of the device, we highlight the touch control panel, the presence of telescopic guides on two levels, the child protection function, as well as catalytic cleaning, which will allow you to spend a minimum of time and effort on keeping the internal walls of the working chamber clean.
Always clarify the specifications and configuration of the product with the online store manager before purchasing.
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The entire process from contacting support, warranty service, and refund took almost three and a half months, but the money was returned. The bad thing is that we believed Samsung employees that this was not the norm but an exception, so we decided to order again... So, we order the same model, but five months after the first purchase. We bought the second one on 15.05.2023... and... THE SAME PROBLEM! It condenses in the same places! It feels like Samsung is selling junk!!!!!! Resolving return or warranty service issues is delayed over time and filled with constant stress; no one from the store's support tries to help; on the contrary. You have to constantly call and address defects instead of enjoying the cooking and appearance of the oven itself. It also turned out that due to the defect of the oven, property was damaged, specifically the integrity of the kitchen furniture; the lower and upper partitions swelled, but who cares, when voicing this problem Samsung only sympathized, but did they really sympathize, no! Because the attitude towards a customer who wants to return money for sold junk is entirely different. So be careful and cautious. I'm not imposing my opinion on anyone, but I do not recommend this seller! Your purchases in the Samsung online store are at your discretion only. P.S. All negative and truthful reviews on their site are blocked by Samsung. The truth is not always welcome, especially when everything is described so beautifully on the site, but in reality, it doesn't match up. Design Sales of defective goods by an official Samsung online store ![]() |
Цим відгуком про духову шафу Samsung NV68R5540CB хочу попередити та застерегти майбутніх покупців, чим скінчиться можливе придбання і якщо виявиться що духовка бракована, у офіційному інтернет магазині Samsung.
Першу духовку я придбав 31.12.2022 року, поки вчився та тринувався в ній готувати виявилось що вона бракована, а саме , парувало по краях дверцят в режимі конвенціі, пара попадала на панель керуванням і згодом спрацювало УЗО у квартирі , при повторному включенні, висвітилась помилка і духовка перестала реагувати, поки пара та конденсат не вивітрились. Звернувся до служби підтримки. Оформили звернення та направили до сервісного центру. Тут окрема історія, але, два з гаком місяці чекав запчастини, бо вирішили, що погано пристають двері то треба міняти ущільнювач та петлі. Але з годом, при детальному огляді, так як ці всі деталі не допомогли, виявилось, що духовка має заводський брак, не правильна геометрія самої шафи, пара виходила між ущільнювачем та корпусом. Результат- списання по неможливості ремонту. Сервіс та продавець оформили акт , та почалася процедура повернення. Скористатись правом заміни товару на товар належної якості ви не зможете, поки не звернетесь до служби захисту прав споживачів, у Самсунг свої правила, тільки повернення коштів, а все тому , що офіційний інтернет магазин не займається перевіркою свого товару на якість, про яку вони так красиво описують на своїх сторінках сайту. Сам процес від звернення до служби підтримки , гарантійного обслуговува Design Sales of defective ovens by the official Samsung online store ![]() |
Model NV68R5540CB/WT poorly calculated cleaning of the top area near the grill, the grill is not detachable. The power button is not visible, only noticeable when lit. Purchased from official sellers for 22,500 UAH, there should be no shortcomings for such money. Design
Bakes well When cleaning the upper part, it is impossible to thoroughly wipe off the dirt, the grill does not detach as it does in other models. You need to memorize where the power button is, it cannot be seen without lighting. When contacting support regarding the cleaning of the upper part around the grill and whether it is removable, they responded that no, the grill is not removable, wipe it with a soft cloth. I believe that support should use this model themselves to provide such advice. All the dirt that accumulates around the grill can fall onto the food, which is a significant drawback. ![]() |